Asset records
Hardware details for every device: processors, memory, storage, displays, graphics and installed software.
Case study
Core IT
IT asset management and help desk ticketing that replaced Excel-based device tracking.
Diagram Construction · 14 sites including head office · 100+ users
- Laravel 12
- Inertia + React 19
- shadcn/ui
- MySQL 8
- Arabic / English
The problem
Diagram Construction runs 14 sites including its head office, with more than 100 users. Every device was tracked in Excel, so there was no reliable way to know what hardware existed, who had it, what software and licenses it used, or what maintenance it needed. Support requests had no shared system either.
The solution
I built Core IT, a single bilingual web system that holds every asset with its hardware details, its assignment history and its maintenance, alongside a full help desk. It covers the whole lifecycle: requesting a device, assigning it, maintaining it, counting it in stock-takes and reporting on it.
Key features
Assignments & requests
Assign assets to employees, a "My devices" view for each user, and asset requests.
Maintenance & health
Maintenance records and schedules, asset health events and spare-part movements.
Licenses & consumables
Licenses and seats, consumables, kits and orders, and suppliers.
Stock-takes & labels
Stock-takes with scanning and printable labels, organised by locations, departments and device types.
Telecom
Telecom lines, bills and readings.
Help desk
Ticketing with categories and owners, comments, escalations, steps and time entries, plus tasks and internal chat.
Access & audit
Roles and permissions and a full audit log.
Reports & import
Reports and exports, and bulk import to bring existing data in.
Integrations
API tokens, webhooks and a device discovery agent.
Technical highlights
- Laravel 12 back end with Inertia connecting it to a React 19 front end, without a separate API layer for the UI.
- Interface built with shadcn/ui components on top of MySQL 8.
- Fully bilingual in Arabic and English.
- Roles and permissions with an audit log for accountability.
- API tokens and webhooks for integration, and a device discovery agent that feeds device data into the system.
My role
I built Core IT on my own while working in IT at Diagram Construction: gathering the requirements from daily support work, designing the data model, and developing the back end and front end. Because I also run the company's infrastructure and support, I use the system in the same work it was built for.
Need a system like this?
Tell me about your project and I will get back to you soon.